HelpEzy – Privacy Policy

Effective Date: 22-08-2025

At HelpEzy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application and related services.

1. Information We Collect

When you use HelpEzy, we may collect the following types of information:

• Personal Information: Name, phone number, email address, location (when required for services).
• Service Information: Details of the household services you request (e.g., cleaning, AC repair, plumbing).
• Payment Information: Processed securely by third-party payment gateways (we do not store card details).

2. How We Use Your Information

We use your information to:

• Provide and manage household services.
• Process bookings and payments.
• Improve user experience and app functionality.
• Communicate updates, offers, and service reminders.
• Ensure safety, fraud prevention, and compliance with the law.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Service Providers: Verified professionals who deliver services you request.
• Third-Party Tools: Such as Firebase (for analytics, crash reports, push notifications).
• Legal Authorities: If required by law or to protect our rights and users.

4. Data Security

We use industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of promotional communications.
• Request clarification about how your data is used.

6. Third-Party Services

Our app may use third-party tools like Google Firebase for analytics and push notifications. These services may collect certain device and usage data as per their policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and updated on the Play Store listing.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at: